- Free Standard Shipping on orders of $45 or more.
- USPS First Class Package for orders that weigh under 1 lb, starting under $4. Price based on destination and weight. Estimated to arrive in 2-8 business days.
- Express Shipping for $8.95. Estimated to arrive in 1-4 business days. Shipped via USPS Priority Mail, FedEx Ground, or FedEx Express.
- Some items ship free, even without meeting the $45 threshold. If purchased with items that have a shipping charge, the normal rate applies to the entire order.
Your order may ship via FedEx Express, Ground, or USPS. Carrier and service used will depend on several factors including the shipping option you choose, order contents, package weight, and address.
Most orders placed before 2PM CST, Monday through Friday, ship out the same day the order is placed. Your order may still ship out the same day if placed before 4:30PM CST if our carrier pickup has not occurred. Otherwise, orders will ship the next business day.
Orders placed after 2PM CST, on a Saturday or Sunday, or on a Federal Holiday will ship the next business day.
All orders are shipped from our warehouse located in Denton, TX.
Most orders are delivered on time. On rare occasions an order may show up after the estimated delivery date. Reasons for delay may be:
- If signature is required and an adult is not present at time of delivery,
- the ship-to address is not valid or missing information, i.e. a missing apartment or suite number,
- severe weather conditions
Tracking and delivery
All orders are shipped with a tracking number. You will receive tracking information via email once your order is prepared for shipment. You may also sign up for order updates to be sent to your mobile phone after checkout. See the order status page to sign up.
Contact us at firstname.lastname@example.org with any additional questions.
We offer shipping to Canada using calculated rates via USPS. Delivery estimates are longer than what is stated on our product pages, and free shipping discounts do not apply. Typically, packages take 11 to 20 business days to arrive.
To ensure safe delivery, a signature may be required for delivery of high value orders.